Refund Policy
We offer a 30-day return policy, which means you have 30 days from the day you receive your item to return it.

To be eligible for a return, your item must be in the same condition you received it, unworn or unused, with tags attached, and in its original packaging. You will also need to provide a receipt or proof of purchase.

To request a return, you can contact us via email. If your return is accepted, we will send you a return shipping label, along with instructions on how and where to send your package. Items returned without a prior request for a return will not be accepted.

Can I cancel my order?

Yes. Cancellations must be made within 24 hours of placing the order. Please email us within 24 hours to let us know the reason for the cancellation.

All refunds will be processed within 24-48 hours before the funds are transferred to the customer's bank account.

Damages and Issues
Please inspect your order upon receipt, and if the item is defective, damaged, or you received the wrong item, please contact us immediately so we can assess the issue and correct it.

Exceptions/Non-Returnable Items
Some types of merchandise cannot be returned, such as perishable goods (e.g., food, flowers, or plants), customized items (e.g., special orders or personalized items), and personal care items (e.g., beauty products). We also do not accept returns on hazardous materials, flammable liquids, or gases. Please contact us if you have any questions or concerns about your specific item.

Unfortunately, we do not accept returns on promotional items or gift cards.

Exchanges
The fastest way to ensure you get what you need is to return the item you have and once the return is accepted, purchase a new item separately.

Refunds:
Once we receive and review your return, we will notify you if your refund has been approved. If approved, the refund will be automatically processed to your original payment method. Please note that it may also take some time for your bank or credit card company to process and credit your account.

If the return is caused by the consumer, consumer should be responsible for the shipping fee. The specific fee should be based on the express company you choose.

If due to our reasons, the goods received are damaged or not correct, and the consumer is not required to bear the shipping fee for this reason.